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STORE POLICY

1. Introduction

Welcome to our store. This document outlines our policies to ensure a safe, fair, and
enjoyable shopping experience for all customers and a positive working environment for
employees. Please read the following guidelines carefully.


2. Store Hours

  • Monday–Friday: 10:00 AM–5:30 PM

  • Saturday: 10:00 AM–5:00 PM

  • Sunday: 12:00 PM–5:00 PM

  • Holiday hours may vary; check our Facebook page, website or store signage for updates.


3. Returns and Exchanges

  • Returns are accepted within 30 days of purchase with a valid receipt.

  • Items must be unused, in original packaging, and with all tags attached.

  • Certain items (e.g., clearance) are final sale and not eligible for return.

  • Exchanges are subject to product availability.

  • Refunds are in the form of Store Credit.​

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4. Payment Methods

  • We accept cash, major credit cards, debit cards, and April’s Attic gift cards.

  • We do not accept American Express, Apple Pay Etc


5. Price Adjustments

  • If an item goes on sale within 7 days of purchase, customers may request a price adjustment with a valid receipt.

  • Price adjustments are not available on clearance or promotional items.


6. Customer Conduct

  • All customers are expected to treat staff and other shoppers with respect and courtesy.

  • Disruptive, abusive, or discriminatory behavior will not be tolerated and may result in removal from the premises.

  • Shoplifting or fraudulent activity will be reported to the authorities.


7. Employee Conduct

  • Employees are required to provide courteous, professional service at all times.

  • All staff must follow store procedures for safety, hygiene, and customer service.


8. Safety and Security

  • For the safety of all, please follow posted guidelines and report hazards to staff.

  • Security cameras are in use throughout the store.

  • Children under 12 must be accompanied by an adult at all times.


9. Privacy Policy

  • We respect your privacy. Customer information is used only for order processing and communication purposes and will never be sold or shared without consent.


10. Special Requests and Accessibility

  • We strive to make our store accessible to everyone. Please let us know if you require assistance or accommodations.

  • Service animals are welcome in the store.


11. Contact Information

If you have any questions or concerns regarding our store policy, please call us at (613)
732-3232 or email us at atticpembroke3@gmail.com.
Thank you for shopping with us!

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