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Pool Opening

OUR SWIMMING SEASON IS ALMOST HERE!

Please remember bookings are done on a pre-paid, first come, first served basis.

TO AVOID DISAPPOINTMENT BOOK EARLY! In order to ensure your pool opening

goes smoothly, please read the following checklist below!

Inground /
Onground

SERVICES INCLUDED WITH OPENING

​Remove water and debris from the cover

Bag debris and leave neatly on site

Rinse and brush cover while on pool

Fold cover and water bags

Re-install pool fittings

Re-mount pool accessories & deck equipment

Opening Chemical Kit

Above
Ground

SERVICES INCLUDED WITH OPENING

Remove water and debris from the cover

Bag debris and leave neatly on site

Rinse and brush cover while on pool

Fold cover and water bags

Re-install pool fittings

Re-mount pool accessories & deck equipment

Opening Chemical Kit

Customer To-Do Checklist

BEFORE WE ARRIVE
 

  • Empty your sump well 24 hrs prior to opening (if applicable)

  • Power on the sump pump (if turned off at the breaker/ fuse panel, if applicable)

  • Garden hose is accessible & turned on from inside the house

  • Leave out pool vacuum hose & head (for circulation, vacuuming not included) & all accessories (ie; ladder etc.)

  • Ensure your gate is unlocked & pets are secure in the house, and pet waste is cleaned up

  • Notify our service dept at least 24 hours prior to your service call if there are any issues (ie; missing plumbing, broken equipment, etc)
     

AFTER OPENING
 

  • Please bring a water sample into your nearest Pioneer location for free testing after 24 hours of pool circulation

  • Once your water is tested and balanced your Nature 2 DuoClear cartridge will need to be replaced

  • Debris removed from the top of your pool cover will be left on site neatly in garbage bags for you to dispose of. Please leave appropriate garbage/ yard bags you would like our crew to use.

SPECIAL INSTRUCTIONS BY POOL TYPE
 

  • Lock-In Covers - You MUST store lock-in cover in aproper container and fill the container with water.Add approx. 500ml (1 L) of concentrated algaecide.DO NOT STORE THESE COVERS DRY.

  • Salt Pools - Salt chlorinators will not start generatingchlorine until the water is tested/balanced with salt levels in range and water temps are maintained at 70 F (or 21 C) or higher.
     

! PLEASE NOTE THE FOLLOWING INFORMATION
 

Vacuuming the pool is not included

The lighting of pool heaters needs to be done by licensed

gas fitters (due to the Technical Standards Safety Authority (T.S.S.A.) and in accordance with CSA regulations). We can refer you to a licensed professional that will clean, service and ignite your heater for a nominal fee.

We will not install or remount:
 

  • Any accessories with missing or broken hardware (ie; diving board hardware, ladder escutcheons)

  • Solar systems or drop-in steps
     

If your equipment is not in working order and we are not

able to start circulation you will need to call the office to

arrange a separate service call.
 

* An administrative fee of $100 will apply if gates are locked or access is unavailable after service has confirmed date of booking.

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